Warehouse Manager
Introduction
Hello ! I'm Anissa, Recruitment Consultant for Fed Supply, an employment agency specializing in supply chain, logistics, transportation and customer service - offering temporary and permanent jobs in the Greater Montreal area. Our team of Supply Chain and Logistics experts speaks your language and operates in your world.
Mission
I'm currently working with one of my clients specializing in transportation in North America. Located in the east end of Montreal, this company is looking for a warehouse manager.
Responsibilities :
-Operations-
-Responsible for the success of the warehousing operation including overall direction, coordination and evaluation of the team;
-Develop and implement changes to operational systems to improve the flow of customer service, order management and the shipping and receiving of customer products on time and in good condition;
-Establish and manage key performance indicators and other related metrics, providing timely analysis, reports and recommendations;
-Review inventory reports; customer order reports and other available documents and devise plans for current and future fluctuations in warehousing operations;
-Oversee the preparation of facility reports and prepare recommendations for procedural improvements and projects;
-Act as liaison between the General Manager and the Facility Operations team and keep each informed on policy procedural and performance/production issues;
-Manage ongoing relationships and interactions with customers to ensure timely and accurate delivery of products and meet contractual agreements ;
-Responsible for warehouse safety programs to provide a safe and clean workplace for employees and in compliance with the regulations of all OSHA, local and state legislations ;
-In charge of negotiating brokerage rates with carriers and with customers, selecting the carrier and scheduling all brokers for the warehouse.
-Sales-
-Follow up on new leads and referrals resulting from field activity;
-Identify sales prospects and contact these and other accounts as assigned;
-Prepare sales presentations, proposals and contracts;
-Establish and maintain relationships with existing and potential customers;
-Identify and resolve customer problems;
-Prepare a variety of progress reports, including activity, closings, tracking and meeting targets;
-Coordinate company personnel to perform work required to close sales;
-Follow up on collection of payments;
-Coordinate shipping schedules and delivery of goods and services.
-Team Management-
-Motivate employees, encouraging optimal productivity;
-Assist, advise and expedite conflict resolution procedures;
-Ensure ongoing and planned employee evaluations, including salary considerations, promotions and job transfers;
-Participate in meetings to improve productivity, resolve customer service issues and manage team workload;
-Assist in the training of new employees within the department;
-Develop constructive and cooperative working relationships with team members and other departments;
Additional Responsibilities:
- Performs other related work as required.
Your profile
Requirements :
-Bilingual (French/English)
-College diploma/bachelor's degree in business management with a concentration in operations management, material management or equivalent;
-Logistics management designation CITT or P. Log. Designation preferred;
-5 to 7 years distribution experience in a warehouse environment;
-2-3 years management experience;
-Knowledge of the shipping and transportation industry is preferred;
-Excellent knowledge of WMS & Microsoft Office software (Excel, Word);
PROCESS: Initial interview with Gabriel Lemoine, Fed Supply Recruitment Consultant - followed by an interview with the company's Human Resources Manager and Position Manager.
To apply: www.fedsupply.ca
To contact me: (438) 378-7599
C: gabriellemoine@fedsupply.ca
