Credit and Collection Technicien
Introduction
Founded in 2001, Fed Finance is a recruitment agency that is specialized in accounting and finance positions.
Our consultants are finance experts and speak your language.
We select the best candidates for temporary and permanent positions.
We are committed to working with you throughout your job search and beyond!
Mission
Hello, I am Melissa, Recruitment and Business Development Advisor at Fed Finance, a recruitment firm specializing in recruitment for finance, accounting and payroll professions.
I am looking, for my clients, in St-Leonard, for a credit and collections analyst, this is a permanent position, 1 day in the office:
- Ensure the recovery of “insurance” customer accounts in accordance with established procedures and internal control rules;
- Analyze the accounts according to the payment terms and initiate the recovery procedure within the required time frame;
- Perform analysis and reconciliation of customer accounts;
- Keep recovery comments up to date in the computer system;
- Codify and escalate disputed invoices;
- Follow up with sales teams regarding overdue accounts;
- Make adjustments and journal entries to accounts receivable, if necessary;
- Carry out customer reimbursement requests and check their validity;
- Answer customer questions, either by phone or email;
- Establish and maintain good relationships with our customers;
- Provide excellent customer service;
- Provide a status of the resolution of pending files with your team leader;
- Follow up on the various pending files;
- Participate in various process improvement projects.
Your profile
- DEC in Accounting, Finance or Business Administration.
- Three (3) to five (5) years of collection experience.
- Good knowledge of the MS office suite: Strong knowledge of Excel
- Results oriented
- Have a concern for customer service
- Ability to analyze and establish priorities
- Excellent interpersonal and teamwork skills
