IT Support Technician - Level 1

Introduction

Hello, I'm Guillaume Fréalle, senior recruitment and business development consultant with Fed IT, a recruitment firm specializing in IT recruitment.
I work on two types of recruitment: temporary and permanent in the Greater Montreal area. Our team of IT experts speaks your language and operates in your world. We cover IT professions, development, business intelligence and infrastructure.

Mission

We are looking for a level 1 computer support technician for one of our clients based in Montreal. This is a permanent, on-site position, salary up to $55,000.

Your missions will be :
- Provide first-level technical support to users (hardware and software) in French and English
- Install, configure and maintain workstations, printers and other peripherals
- Diagnose and resolve computer problems (hardware, network, software)
- Follow up support requests and document interventions in a management system
- Participate in the maintenance and updating of IT infrastructures
- Apply company IT security policies

Your profile

- DEP in computer support
- Relevant technical support experience (1 to 2 years ideal)
- Knowledge of Windows systems (knowledge of Linux an asset)
- Basic understanding of networks and protocols (TCP/IP, DHCP, DNS)
- Excellent command of spoken and written French and English (English-speaking users across the country)
- Ability to diagnose and resolve technical problems effectively.
- Good customer service and communication skills.
- Team spirit, autonomy and organizational skills.


The company offers a competitive salary, benefits (group insurance, retirement savings), flexible working conditions and 3 weeks' vacation.
You can contact me at guillaumefrealle@fedit.ca
Find all our offers on www.fedit.ca


Only those candidates whose applications have been selected will be contacted.

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